Navigating healthcare expenses in the United States has become increasingly complex as access to healthcare and insurance coverage has expanded. Without a comprehensive understanding of the healthcare system, patients often find themselves overwhelmed with their options and uncertain about how to make decisions that are in their best interest. FinPay helps simplify medical expenses through patient education and provider resources. But what is FinPay?
As a healthcare provider, improving the patient financial experience can help you retain current patients and bring in new business from qualified referrals. When your patients make quality connections with their providers and understand what they're paying for, they become more invested in their healthcare. While your practice is unique, there are some common ways providers can improve the patient financial experience.
Every healthcare executive is familiar with the term revenue cycle management (RCM), but surprisingly few know what patient financial management (PFM) is. That is truly unfortunate because patient financial management is a system of revenue planning grounded in transparency and preparation that has been proven to convert nearly all unrecoverable patient financial responsibility. PFM companies like FinPay have demonstrated time and time again that their innovative pre-care patient engagement strategies work.