Medical Articles & News

Christopher Wolfington

Christopher Wolfington, Founder & Chief Revenue & Strategy Officer - FinPay, is a business leader and entrepreneur with over 29 years of experience in consumer and financial services. Mr. Wolfington is currently living in Philadelphia, PA and continues to use his entrepreneurial talent to identify key opportunities and solutions in high growth markets.

Recent Posts

What to Do When You Need More Payment Options for Healthcare Services

September 28, 2022 by Christopher Wolfington
Tags: Patients

In navigating American healthcare, including behavioral healthcare, most Americans have a decidedly unpleasant experience. Financial considerations are almost always the root of the problem as there is a lack of practical, accessible payment solutions for patients. When a patient is surprised by unexpected medical bills, or the bills are more than a patient can afford, it creates a breakdown in the patient-provider relationship. 

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How Pre-Care Engagement Can Help with Patient Retention

September 21, 2022 by Christopher Wolfington
Tags: Patients, Tips

The American healthcare experience, including behavioral health, for the average patient, is generally complex, confusing, frustrating, and overall unpleasant experience. Is it any wonder that the relationships between patients and providers are so distant or that unpaid medical bills are now a major source of debt collection for American consumers? There is a solution for providers who wish to foster a healthy, productive relationship with their patients.

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The Dangers of Avoiding Healthcare Over Fear of Financing

September 14, 2022 by Christopher Wolfington

The American healthcare system has a reputation for being one of the best in the world. Unfortunately, it is also one of the most complicated for the average patient to navigate. Solutions for patients exist, but they are not easy to access, and fearful, frustrated patients too often realize the dangers of avoiding healthcare.

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How to Make Patient Financial Responsibility Easy and Affordable

September 7, 2022 by Christopher Wolfington

Too often, patients refrain from seeking necessary behavioral healthcare because of negative perceptions. They believe the cost and paperwork surrounding treatment are insurmountable obstacles. For many, the assumption is that any patient financial responsibility would be a lifelong debt they would never repay, or the bureaucracy of insurance companies and treatment centers would never end. For providers, they have every reason to make patient financial responsibility easy and affordable – it ensures they receive payment for their services, and it creates a relationship of trust and loyalty with the patient who will return for future treatment. Contact us today at

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3 Ways to Improve Patient Financial Experience

August 31, 2022 by Christopher Wolfington

Healthcare costs and paying for them pose obstacles for patients and providers alike. The patient financial experience is a frustrating, opaque process for the average American. For providers, a willingness to discuss financial responsibility before treatment begins creates transparency and opportunities for patient education. This leads to greater patient financial responsibility and satisfaction, all of which improve the patient's financial experience.

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How Financial Stress Can Cause Negative Effects on Employee Productivity

August 25, 2022 by Christopher Wolfington

American society has undergone unprecedented changes over the last few years, primarily brought on by the COVID-19 pandemic. A shift to remote work, an increase in inflation affecting the prices of household goods, and supply chain issues creating shortages have naturally affected the American workplace and the American employee.

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Is Financial Assistance Available for Mental Health Treatment?

August 17, 2022 by Christopher Wolfington

Mental health disorders affect many Americans every year. According to the National Alliance on Mental Illness, 1 in 5 adults in the U.S. experiences mental illness in a given year. While mental illness is common, it can be challenging to manage and treat. Mental health disorders can cause problems with thinking, feeling, and behaving. They can make it hard to cope with everyday stress, relate to other people, and keep a job.

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A Data-Driven Admissions Strategy Means Fewer Patients Lost

August 17, 2022 by Christopher Wolfington
Tags: News, Health


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How to Educate Your Patients on Affording Addiction Treatment

August 10, 2022 by Christopher Wolfington

The behavioral healthcare field is growing by leaps and bounds in America. As more and more people need treatment for substance use and mental health disorders, the demand for providers causes new players to enter the industry in an attempt to capture revenue.

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How To Give Your Patients The Best Consumer Experience in Healthcare

August 3, 2022 by Christopher Wolfington
Tags: Patient Financial Management, Patients

The American healthcare system is a nightmare for most consumers. Patients often are left to navigate complex and confusing insurance plans in a frustrating attempt to understand coverage and co-pays. For providers attempting to deliver healthcare but also run a business, they are largely unaware of the patient's financial experience. They generate a bill, collect co-pays, file insurance, and ultimately pursue collections of outstanding patient financial responsibility.

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