Medical Articles & News (8)

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March 11, 2022

Healthcare, including behavioral healthcare, is a highly complex environment for patients and it normally does not deliver a pleasant patient

March 27, 2020

This bears repeating: good patient financial experiences should be standard practice. Currently, they are anything but standard.

March 20, 2020

Sadly, for many people, patient experience is a matter of life and death. Every decision made in the healthcare sector (whether it’s how frequently a

March 13, 2020

Since December of 2019, when the Chinese government reported the first cases of a novel coronavirus in the Hubei Province of China, COVID-19 has

February 27, 2020

Take it from the politicians: healthcare is an economic issue. In fact, it’s one of the most important ones.

December 31, 2019

Every healthcare executive is familiar with the term revenue cycle management (RCM), but surprisingly few know what patient financial management

December 30, 2019

It is almost 2020, which means a new cycle of patient delinquency for most health care organizations. As the calendar resets, so too do the health

December 6, 2019

It is hardly a secret that the most successful businesses have strong, enduring customer relationships built on trust. This trust can be strengthened

November 27, 2019

FinPay conducted a 6 month patient satisfaction study to measure how satisfied patients were with their FinPay pre-care financial experience. We