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What Are The Top Barriers to Affordability in Healthcare?
The American healthcare system is touted as one of the best in the world, able to provide treatments and medications that are not possible in other
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How Much Does Financial Experience Impact Patient Retention?
Healthcare, including behavioral healthcare, is a highly complex environment for patients and it normally does not deliver a pleasant patient
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Good Patient Financial Experiences Should be Standard Practice
This bears repeating: good patient financial experiences should be standard practice. Currently, they are anything but standard.
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The Many (and Mutual!) Benefits of Pre-Care Patient Engagement
Sadly, for many people, patient experience is a matter of life and death. Every decision made in the healthcare sector (whether it’s how frequently a
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Coronavirus and surprise medical bills: It’s time for healthcare providers to communicate with patients about unexpected medical expenses
Since December of 2019, when the Chinese government reported the first cases of a novel coronavirus in the Hubei Province of China, COVID-19 has
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Revenue clarity in 2020, 4 Ways Hospitals Can Save Money
Take it from the politicians: healthcare is an economic issue. In fact, it’s one of the most important ones.
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Understanding the Difference Between Patient Financial Management and Revenue Cycle Management
Every healthcare executive is familiar with the term revenue cycle management (RCM), but surprisingly few know what patient financial management
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In the New Year Deductibles Reset, How Will You Prepare to Operate at a Loss?
It is almost 2020, which means a new cycle of patient delinquency for most health care organizations. As the calendar resets, so too do the health
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