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Your go-to place for the latest insights on Patient Engagement and Patient Financial Management.

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There's A Better Way To Handle Your Patient Pay Solutions

The American healthcare system is a nightmare for most patients. Navigating healthcare costs is almost impossible due to the lack of transparency,
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Most Common Issues With Patient Portals and How FinPay Fixes Them

Technology has changed how almost every industry operates, and the change has been rapid and far-reaching. Healthcare is no different. In general,
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What Are The Top Barriers to Affordability in Healthcare?

The American healthcare system is touted as one of the best in the world, able to provide treatments and medications that are not possible in other
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How Much Does Financial Experience Impact Patient Retention?

Healthcare, including behavioral healthcare, is a highly complex environment for patients and it normally does not deliver a pleasant patient
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Good Patient Financial Experiences Should be Standard Practice

This bears repeating: good patient financial experiences should be standard practice. Currently, they are anything but standard.
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The Many (and Mutual!) Benefits of Pre-Care Patient Engagement

Sadly, for many people, patient experience is a matter of life and death. Every decision made in the healthcare sector (whether it’s how frequently a
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understanding-medical-surprise-bills

Coronavirus and surprise medical bills: It’s time for healthcare providers to communicate with patients about unexpected medical expenses

Since December of 2019, when the Chinese government reported the first cases of a novel coronavirus in the Hubei Province of China, COVID-19 has
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