Skip to content
This is a search field with an auto-suggest feature attached.
There are no suggestions because the search field is empty.
Our Solutions
Show submenu for Our Solutions
FinAdvisor
FinPass
Digital Payments
Show submenu for Digital Payments
CRM
Mobile
Terminal
Web
Managed Solutions
About Us
Show submenu for About Us
Leadership
Core Principles
Partners
Resources
Show submenu for Resources
Blog
Events
Resources
News & Press
Contact Us
Careers
Open main navigation
Close main navigation
Our Solutions
Show submenu for Our Solutions
FinAdvisor
FinPass
Digital Payments
Show submenu for Digital Payments
CRM
Mobile
Terminal
Web
Managed Solutions
About Us
Show submenu for About Us
Leadership
Core Principles
Partners
Resources
Show submenu for Resources
Blog
Events
Resources
News & Press
Contact Us
Careers
Request a Demo
Request a Demo
Medical Articles & News
Your go-to place for the latest insights on Patient Engagement and Patient Financial Management.
Select Your Topic
FinPay Account
Our Blog
Patient Engagement
Patient Financial Management
Patients
Payment
Press and News
Provider
Tips
This is a search field with an auto-suggest feature attached.
There are no suggestions because the search field is empty.
June 10, 2026
When Simple Cost Recovery Becomes a Compliance Risk
Why Passing Payment Processing Fees to Patients Is Uniquely Dangerous in Behavioral Health & SUD Care Executive Summary Across retail,
Read More
April 2, 2026
Why Behavioral Health Providers Need a Dedicated Specialist for Patient Financial Engagement
Overview: Behavioral health leaders consistently say the same thing: “Our admissions team is overwhelmed, patients are anxious about costs, and we’re
Read More
January 6, 2026
Good Faith Estimate Requirements & Best Practices for Behavioral Health
Overview: What You Need to Know About Good Faith Estimates “Good Faith Estimates” (GFE) are actually valuable for the Provider because you can’t
Read More
December 30, 2025
Debunking the 3 Patient Statement Myth
Overview There is a common myth in behavioral health that sending patients three billing statements meets the legal “regular & customary
Read More
July 15, 2025
Opus Partners with FinPay to Optimize & Automate the Patient Financial Experience in Behavioral Health and SUD Treatment
FinPay, a leader in electronic financial records technology for patient financial management is proud to announce its strategic partnership with
Read More
July 10, 2025
Is the “One Big Beautiful Bill” a Threat—or a Hidden Gift—for Behavioral Health?
First and foremost, this content is neither an endorsement nor an opposition to the One Big Beautiful Bill (“OBBB”), but rather a realistic and
Read More
May 28, 2025
How Focusing on the Patient—Not the Payment—Can Increase Admissions and Patient Payments
In today’s healthcare landscape, a patient’s financial health can significantly impact their physical health. This is why patient financial
Read More
March 26, 2025
The Hidden Cost of Not Having an Automated Patient Financial Management Strategy in Behavioral Health
Behavioral Health Providers play a crucial role in providing necessary medical and mental health services to a traditionally unserved community in
Read More
December 14, 2023
Beware of the Consequences: Payers Take Legal Action Against SUD Treatment Facilities for Inducement
Read More
December 8, 2023
FinDigital Meets the Patient Where THEY are With Digital Payments
FinPay™ is a recognized leader in patient engagement and financial management. FinDigital® is an advanced payment automation omnichannel platform.
Read More
October 4, 2023
FinPay Names Newest Advisory Board Member, Bradley F. Sorte
Read More
September 13, 2023
For the 3rd Time, FinPay Appears on the Inc. 5000, with Three-Year Revenue Growth of 274%
PHILADELPHIA, August 16, 2023 /PRNewswire/ -- Inc. magazine revealed that FinPay, a recognized leader in pre-care payments and patient engagement, is
Read More
August 30, 2023
How Financial Stress Affects Worker Productivity
In today's society, where health is wealth, medical debt proves to be a double-edged sword. On one hand, people need medical care to stay healthy and
Read More
August 16, 2023
6 Ways to Be Financially Responsible
Financial responsibility refers to the effective management of money. It involves making informed decisions about spending, saving, budgeting, and
Read More
August 2, 2023
5 Money Management Tips
Money management is a crucial aspect of today's world as it ensures financial stability and security. It becomes even more essential during
Read More
July 6, 2023
Why Financial Management Is Important
Medical financial management is a crucial aspect of the healthcare industry. As medical costs continue to rise, it is becoming increasingly important
Read More
June 28, 2023
Build a Strong Foundation for Patient Financial Management
Read More
June 21, 2023
Why Should the Patient Financial Experience Be a Top Priority?
Do you dread the thought of receiving a medical bill in the mail after a visit to the doctor? You're not alone. Many Americans report feeling
Read More
June 14, 2023
Handling Medical Debt: What Are Your Options?
Medical debt can be a heavy burden, and it is unfortunately very common in the United States. Many Americans report difficulties paying their medical
Read More
June 7, 2023
How to Improve the Financial Experience for Addiction Patients
Financial well-being can play a crucial role in addiction recovery. Managing one's finances is an integral part of the recovery process, as it
Read More
May 31, 2023
FinAdvisor Aims to Improve Efficiency and Enhance the Patient Experience
PHILADELPHIA, May 23, 2023 /PRNewswire/ -- FinPay™, a recognized leader in patient engagement and financial management, today announced the launch of
Read More
May 31, 2023
How to Read Your Medical Bill
Trying to understand an invoice from your doctor or specialist can be frustrating because medical billing is notoriously complicated. Most invoices
Read More
May 17, 2023
What Solutions Does FinPay Offer for Patient Financial Management?
When you need healthcare, you shouldn't have to worry about how you'll afford it or even how to understand your medical bill. Unfortunately,
Read More
May 12, 2023
FinDigital Aims to Solve the Affordability Crisis in Healthcare
FinPay™, a recognized leader in patient engagement and financial management, today announced the launch of the FinDigital® Suite, an advanced payment
Read More
May 3, 2023
What Is FinPay?
Navigating healthcare expenses in the United States has become increasingly complex as access to healthcare and insurance coverage has expanded.
Read More
April 19, 2023
How Providers Can Improve the Patient Financial Experience
As a healthcare provider, improving the patient financial experience can help you retain current patients and bring in new business from qualified
Read More
April 12, 2023
5 Common Obstacles to a Positive Patient Financial Experience
Having a good experience with a medical provider goes beyond bedside manner and office cleanliness. Knowing what to expect on the bill and the
Read More
April 5, 2023
3 Common Misconceptions About Patient Financial Responsibility
Determining what you're going to have to pay for treatment can be confusing and unclear. You might have trouble understanding what your insurance
Read More
March 15, 2023
3 Benefits of FinPay for Providers
FinPay is a digital payment platform designed to assist healthcare providers with their medical billing and payment processes. It simplifies the
Read More
March 8, 2023
FinPay is on Inc.'s 5000 Regional Northeast Fastest-Growing Private Companies of 2023
PHILADELPHIA, February 28, 2023 /PRNewswire/ -- Inc. magazine revealed that FinPay, a recognized leader in patient engagement and financial
Read More
March 1, 2023
3 Ways to Avoid Medical Debt
Medical debt is a growing issue that affects individuals and families across the nation. Many people struggle to pay their medical bills due to
Read More
February 15, 2023
What Are the Benefits of FinPay for Patients?
The American healthcare system is a complicated system of interlocking participants that often creates a confusing picture for the average patient.
Read More
February 8, 2023
What Is Patient Financial Management?
For many Americans, navigating the healthcare system can be daunting. The actual costs, perceived costs, or unexpected costs of the U.S. healthcare
Read More
February 1, 2023
How Can FinPay Help with Patient Satisfaction and Retention Rates?
The behavioral health industry is complex and highly competitive for providers regardless of specific focus. Whether your firm is dedicated to mental
Read More
January 18, 2023
Delayed Medical Treatment: Understanding the Causes and Effects
Have you ever delayed medical treatment due to financial or other reasons? If so, you’re not alone. According to a survey by the Kaiser Family
Read More
January 11, 2023
What Is the FinPay Pre-Care Solution?
For many people in America, the U.S. healthcare system is frustrating, overly complex, opaque, and expensive. The intersection of patients,
Read More
January 5, 2023
How Medical Debt Can Impact Your Health
Each year, millions of Americans find themselves in a precarious financial situation due to medical debt. From rising healthcare costs to limited
Read More
January 4, 2023
What to Do If I Can't Pay My Medical Bills?
For many Americans, the cost of healthcare can be paralyzing. Unknown costs, unexpected charges, and the general complexity and ambiguity surrounding
Read More
December 21, 2022
What You Should Know About FinPay
FinPay offers payment solutions to maximize the payment financial experience. The healthcare experience for most Americans can be complicated and
Read More
December 14, 2022
What Is a Healthcare Engagement Payment Specialist?
Medical debt is a growing problem in the United States, and the costs of healthcare are one of the biggest obstacles Americans face in getting needed
Read More
November 30, 2022
Understanding the Medical Debt Crisis in the U.S.
Read More
November 23, 2022
3 Most Common Challenges When It Comes to Patient Financial Responsibility
It is no secret that the cost of healthcare in the United States is high. What may be less well known are the significant challenges in patient
Read More
November 16, 2022
What Are my Payment Options for Addiction Treatment?
Read More
November 9, 2022
3 Benefits of Cost Transparency in Healthcare
Read More
November 2, 2022
How Does FinPay Help with the Healthcare Consumer Experience?
Read More
October 19, 2022
3 Ways Patients Can Improve Their Healthcare Financial Literacy
For most patients, navigating the financial landscape of healthcare is daunting. The same is true for behavioral health needs pertaining to mental
Read More
October 12, 2022
What Are the Advantages of Patient Pre-Authorizations?
Read More
October 6, 2022
FINPAY RANKS ON 2022 PHILADELPHIA BUSINESS JOURNAL’S SOARING 76 LIST
FinPay, a recognized leader in patient engagement and financial management, is ranked No. 4 on the annual Philadelphia Business Journal’s Soaring 76
Read More
October 6, 2022
FINPAY EARNS A INC. 5000 RANKING
Inc. magazine revealed that FinPay, a recognized leader in patient engagement and financial management, is on its annual Inc. 5000 list for the 2nd
Read More
October 5, 2022
Benefits of FinPay for Employers
When deciding to enter behavioral health treatment, most people will either seek a referral from a trusted person or do their own research and read
Read More
September 28, 2022
What to Do When You Need More Payment Options for Healthcare Services
In navigating American healthcare, including behavioral healthcare, most Americans have a decidedly unpleasant experience. Financial considerations
Read More
September 21, 2022
How Pre-Care Engagement Can Help with Patient Retention
The American healthcare experience, including behavioral health, for the average patient, is generally complex, confusing, frustrating, and overall
Read More
September 14, 2022
The Dangers of Avoiding Healthcare Over Fear of Financing
The American healthcare system has a reputation for being one of the best in the world. Unfortunately, it is also one of the most complicated for the
Read More
September 7, 2022
How to Make Patient Financial Responsibility Easy and Affordable
Too often, patients refrain from seeking necessary behavioral healthcare because of negative perceptions. They believe the cost and paperwork
Read More
August 31, 2022
3 Ways to Improve Patient Financial Experience
Healthcare costs and paying for them pose obstacles for patients and providers alike. The patient financial experience is a frustrating, opaque
Read More
August 25, 2022
How Financial Stress Can Cause Negative Effects on Employee Productivity
American society has undergone unprecedented changes over the last few years, primarily brought on by the COVID-19 pandemic. A shift to remote work,
Read More
August 17, 2022
Is Financial Assistance Available for Mental Health Treatment?
Mental health disorders affect many Americans every year. According to the National Alliance on Mental Illness, 1 in 5 adults in the U.S. experiences
Read More
August 17, 2022
A Data-Driven Admissions Strategy Means Fewer Patients Lost
Read More
August 10, 2022
How to Educate Your Patients on Affording Addiction Treatment
The behavioral healthcare field is growing by leaps and bounds in America. As more and more people need treatment for substance use and mental health
Read More
August 3, 2022
How To Give Your Patients The Best Consumer Experience in Healthcare
The American healthcare system is a nightmare for most consumers. Patients often are left to navigate complex and confusing insurance plans in a
Read More
July 27, 2022
3 Things to Do If Mental Healthcare Is Not Accessible or Affordable
The landscape of behavioral healthcare in the United States is laden with obstacles and difficulties, especially for patients. Accessing healthcare
Read More
July 20, 2022
How Healthcare Providers Can Offer Financial Solutions to Their Patients
Healthcare costs, and paying for them, pose obstacles for patients and for providers alike. Patient financial engagement is a frustrating, opaque
Read More
April 26, 2022
Top Benefits of Using A Data-Driven Automation Program For Healthcare Admissions
Read More
April 13, 2022
There's A Better Way To Handle Your Patient Pay Solutions
The American healthcare system is a nightmare for most patients. Navigating healthcare costs is almost impossible due to the lack of transparency,
Read More
April 8, 2022
Most Common Issues With Patient Portals and How FinPay Fixes Them
Technology has changed how almost every industry operates, and the change has been rapid and far-reaching. Healthcare is no different. In general,
Read More
March 22, 2022
Top Ways FinPay's Patient Financial Management Can Help Your Rehab Center Grow
Read More
March 16, 2022
What Are The Top Barriers to Affordability in Healthcare?
The American healthcare system is touted as one of the best in the world, able to provide treatments and medications that are not possible in other
Read More
March 11, 2022
How Much Does Financial Experience Impact Patient Retention?
Healthcare, including behavioral healthcare, is a highly complex environment for patients and it normally does not deliver a pleasant patient
Read More
March 27, 2020
Good Patient Financial Experiences Should be Standard Practice
This bears repeating: good patient financial experiences should be standard practice. Currently, they are anything but standard.
Read More
March 20, 2020
The Many (and Mutual!) Benefits of Pre-Care Patient Engagement
Sadly, for many people, patient experience is a matter of life and death. Every decision made in the healthcare sector (whether it’s how frequently a
Read More
March 13, 2020
Coronavirus and surprise medical bills: It’s time for healthcare providers to communicate with patients about unexpected medical expenses
Since December of 2019, when the Chinese government reported the first cases of a novel coronavirus in the Hubei Province of China, COVID-19 has
Read More
February 27, 2020
Revenue clarity in 2020, 4 Ways Hospitals Can Save Money
Take it from the politicians: healthcare is an economic issue. In fact, it’s one of the most important ones.
Read More
December 31, 2019
Understanding the Difference Between Patient Financial Management and Revenue Cycle Management
Every healthcare executive is familiar with the term revenue cycle management (RCM), but surprisingly few know what patient financial management
Read More
December 30, 2019
In the New Year Deductibles Reset, How Will You Prepare to Operate at a Loss?
It is almost 2020, which means a new cycle of patient delinquency for most health care organizations. As the calendar resets, so too do the health
Read More
December 6, 2019
How to Convert the Patient Financial Conversation into a Trust-building Patient Engagement Opportunity
It is hardly a secret that the most successful businesses have strong, enduring customer relationships built on trust. This trust can be strengthened
Read More
November 27, 2019
FinPay's Patient Satisfaction Survey
FinPay conducted a 6 month patient satisfaction study to measure how satisfied patients were with their FinPay pre-care financial experience. We
Read More
October 21, 2019
Best Practices of Pre-Care Patient Engagement
According to a study in the Annals of Family Medicine, the average amount of time that a doctor spent on an individual patient visit was 17.5
Read More
September 24, 2019
Five Things You Didn't Know About Patient Financial Management
Optimal patient health is the collective goal of the healthcare industry, but in order to provide high-quality care that keeps patients healthy,
Read More
August 26, 2019
Will Medicare Work For Everyone?
The healthcare system in the United States is once again poised for upheaval. It has only been 11 years since Congress passed the Patient Protection
Read More
August 2, 2019
Hahnemann Hospital Closing - The bankruptcy of Hahnemann Hospital Puts Thousands of Philadelphia’s Poorest at Risk.
It is a tragedy when an important healthcare facility serving a needy community has to shut its doors and place the lives of those it serves at risk.
Read More
July 30, 2019
Obstacles to Healthcare Innovation
By John Ziegler (CFO)
Read More
April 30, 2019
The Healthcare Priorities of Millennials
As the influence and presence of millennials grows throughout society in the United States, so does the importance of the healthcare industry taking
Read More
April 30, 2019
How ‘Medicare For All’ Would Change The Healthcare Industry
By Christopher Wolfington
Read More
April 30, 2019
Healthcare’s Performance on Wall Street: Why Stocks Are Dropping
By Christopher Wolfington
Read More
April 25, 2019
How To Simplify Your Health Care Payment Process
By Christopher Wolfington
Read More
April 17, 2019
Take Charge of Your Health Care Payment Accountability
By Christopher Wolfington
Read More
April 11, 2019
How Your Credit Score Affects Your Health Insurance Rates
By John Ziegler
Read More
April 4, 2019
How Hospitals Can Use Automation to Increase Productivity Without Compromising Care
By John Ziegler,
Read More
April 2, 2019
10 Most Promising Healthcare Tech Startups-2019
The healthcare tech industry is riding on the wave of digital transformation courtesy the increase in the use of technology in the healthcare
Read More
March 15, 2019
How Forward-Thinking Health Systems Are Embracing New Technology
By Lauren Anderson (COO)
Read More
March 1, 2019
Do Hospitals Care About You? Not Today
By Christopher Wolfington
Read More
February 21, 2019
What To Expect From Healthcare in 2019
By Christopher Wolfington
Read More
February 15, 2019
Streamlining Payments Through Patient Engagement
By Christopher Wolfington
Read More
February 7, 2019
How Branding Is Making Compliance More Important Than Ever
By Christopher Wolfington
Read More
January 28, 2019
Three ways the healthcare industry is positively impacting the U.S. economy
By Christopher Wolfington
Read More
January 21, 2019
The consequences of unpaid medical debt
By Christopher Wolfington
Read More
January 18, 2019
Employee financial health should be a core concern for employers
By Christopher Wolfington
Read More
January 16, 2019
Ways to Finance a Large Medical Bill
By Christopher Wolfington
Read More
January 4, 2019
Pennsylvania Hospitals Must Notify Patients of Charity Care Eligibility
By Christopher Wolfington
Read More
January 2, 2019
3 health care startups to keep an eye on this year
By Christopher Wolfington
Read More
December 30, 2018
The Top 4 Healthcare Patient Financial Management Trends for 2018
Read More
December 30, 2018
5 Ways to Improve the Payment Collection Process
Read More
December 30, 2018
Mid-year check-in: Are the realLIST startups still real?
Read More
December 13, 2018
Americans are avoiding health care because of high costs at the detriment of their health
Read More
October 5, 2018
Making sense of choosing your insurance plan
By Christopher Wolfington
Read More
August 19, 2018
Higher costs don’t necessarily translate to better care
By Christopher Wolfington
Read More
August 19, 2018
Medical startups seek to upend traditional patient financial management
By Christopher Wolfington
Read More
August 5, 2018
How financial databases are a key to price transparency
By Christopher Wolfington
Read More
July 26, 2018
Doctors embracing creative business models to avoid administrative woes
By Christopher Wolfington
Read More
July 26, 2018
Traumatic trauma fees loom for ER patients
By Christopher Wolfington
Read More
July 19, 2018
Medical Tourism: not too good to be true
By Christopher Wolfington
Read More
June 23, 2018
The key role of market transparency in health care efficiency
By Christopher Wolfington
Read More
June 5, 2018
3 things to consider when choosing between high-deductible and low-deductible insurance plans
By Christopher Wolfington
Read More
May 3, 2018
How to Improve the Patient Financial Experience
By Christopher Wolfington Ensuring that your patient has the best possible financial experience when receiving care is a critical factor in the
Read More
May 2, 2018
Why Transparency Is Important in Patient Financial Management
By Christopher Wolfington
Read More
April 26, 2018
Healthcare Consumer Tips
By Christopher Wolfington
Read More
April 19, 2018
Tips for Effective Billing Procedures
By Christopher Wolfington
Read More
April 4, 2018
How to Handle Patient Finances Responsibly
By: Christopher Wolfington
Read More
March 14, 2018
Getting a Handle on Patient Financial Management
By: Christopher Wolfington
Read More
March 14, 2018
Healthcare Trends to Watch for in 2018
By: Christopher Wolfington
Read More
March 13, 2018
How to Save on High Deductible Health Plans
By: Christopher Wolfington
Read More
March 7, 2018
The Healthcare Bill Problem, Explained
By: Christopher Wolfington
Read More
January 16, 2018
4 Ways to Avoid Medical Bankruptcy
By: Christopher Wolfington
Read More
July 11, 2017
These are the 20 most exciting startups in Philly right now: realLIST 2017
By: Christopher Wolfington
Read More
June 20, 2017
Payment Specialist
By: Christopher Wolfington
Read More
June 20, 2017
Developer
By: Christopher Wolfington
Read More
April 21, 2016
FinPay Selected to Present its NEXT GENERATION PATIENT FINANCIAL MANAGEMENT Solution at Vanguard’s 2016 Leadership Conference.
By: Christopher Wolfington
Read More
April 21, 2016
FinPay Selected as one of AMERICA’S TOP STARTUPS.
By: Christopher Wolfington
Read More
Subscribe Here!
Schedule a Demo